Legal Summary

Effective Date: October 3rd, 2025

At Transplant Expeditors, we are committed to protecting your privacy while pursuing our mission of helping patients waiting for or pursuing a liver and/or kidney transplant. This Privacy Policy explains how we collect, use, and share information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information you provide: name, email, phone number, mailing address, photos, and medical details (if shared through intake forms or storytelling services).

• Financial Information: donations or payments processed through third-party platforms.

• Technical Information: cookies, analytics, device/browser type, and IP address.

• Other Voluntary Submissions: when you contact us, join campaigns, or engage on social media.

2. How We Use Your Information

We use your information to:

• Provide fundraising and storytelling services.

• Connect patients and potential living donors.

• Communicate with you about updates, events, and campaigns.

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

• Third-party services: We may share information with fundraising platforms, payment processors, and donor-matching organizations.

• Media and outreach: With your consent, we may share patient stories with social media, press outlets, and advocacy partners.

• Legal compliance: We may disclose information if required by law or to protect the rights and safety of our patients and organization.

4. Data Security

We use reasonable safeguards to protect your data, but no system is 100% secure. Use of our services is at your own risk.

5. Your Choices

• You may opt out of newsletters or communications at any time.

• You may request correction or deletion of your personal information by contacting us.

• You may revoke consent to share your story, though this may limit the services we can provide.

6. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect information from children.

7. Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

8. Contact Us

For questions about this Privacy Policy, contact:
[email protected]
608-492-1558

Effective Date: October 3rd, 2025

By accessing or using our website or services, you agree to the following Terms of Service. Please read them carefully.

1. Purpose

Transplant Expeditors provides support services to individuals seeking a liver and/or kidney transplant, including donor outreach, storytelling, fundraising support, and community education.

2. Eligibility

To participate in client services, you must:

• Be listed or actively pursuing listing for transplant.

• Be seeking a liver and/or kidney transplant.

• Be willing to publicly share your story, medical details, and images.

3. Donations & Fundraising

• Transplant Expeditors assists with fundraising campaigns but does not guarantee results.

• Unless otherwise stated, donations are not tax-deductible at this time.

• A portion of funds raised may be retained by Transplant Expeditors to cover administrative, operational, and program costs. Retention rates vary by campaign type and will be disclosed in writing.

• Retained amounts are non-refundable.

4. Intellectual Property

• All content on this site (logos, graphics, text, designs) belongs to Transplant Expeditors unless otherwise noted.

• By submitting materials (photos, stories, testimonials), you grant us a non-exclusive license to use them in support of our mission.

5. Disclaimers

• We are not a medical, legal, or financial advisor. Always consult your transplant team and licensed professionals for personalized guidance.

• Participation does not guarantee a transplant, living donor, or specific fundraising outcome.

6. Limitation of Liability

Transplant Expeditors is not liable for:

• Any damages resulting from participation in fundraising or donor outreach.

• Errors, omissions, or third-party actions (e.g., payment processors, media outlets).

• Data breaches or unauthorized access, despite reasonable safeguards.

7. Termination

We reserve the right to suspend or terminate services if a user engages in misconduct, provides false information, or violates these Terms.

8. Governing Law

These Terms are governed by the laws of the State of Colorado.

9. Contact Us

For questions about these Terms, contact:

[email protected]

608-492-1558